SUMMARY OF HOW WE USE YOUR DATA
 

What do we do with your information and what is the legal basis for this use? Vua Ớt as well as its affiliates, subsidiaries, uses your personal data to process and facilitate bookings, respond to your requests for information, inform you of our products and services and other purposes as set out in this notice.
 

Consent: Where we rely on your consent, such as for marketing our products and services to you and use of cookies, you may withdraw this consent at any time.
 

Cookies: Our site uses cookies to track visitors using our site, analyse trends and usage patterns for research and marketing purposes. You are not obliged to accept cookies other than those that are strictly necessary.
 

Your rights: You have certain rights to your personal data under applicable laws, including a right to object to some of the processing which Vua Ớt carries out. 

 

 

This is the Privacy Notice of Vua Ớt. It describes how we will make use of data which you provide to us or any of our Vua Ớt companies.
 

Please read this page carefully before you start to use this site. Our site may include links to other websites over which we have no control. Vua Ớt is not responsible for the privacy policies or practices of other websites. We may also link to other websites operated by Vua Ớt which operate under separate privacy policies. If you access these websites via our site, you should review the privacy policies of those websites so you can understand how they collect, use and share your information.
 

If you have any queries regarding this Privacy Notice or complaints about our use of your information please contact us at info@khunghiduongvuaot.com and we will do our best to deal with your complaint or query as soon as possible.

 

 

The types of information we may collect and process from you include:
 

• Your contact information (e.g. name, telephone number, email address, ...);

• Information related to your travel profile (e.g. accommodation and travel preferences, booking history, special health accommodations, any comment your note to us);

• Information related to your client profile (e.g. delivery address, country of residence, favourite currency);

• Your marketing preferences, including any consents you have given us;

• If you contact us or our agents, we may keep a record of that communication and any communications and correspondence with you;

• Information related to the browser or device you use to access our sites, including where available, your IP address, operating system and browser type, for system administration and security reasons and to collect aggregate information.

 

WHAT INFORMATION ABOUT YOU DO WE RECEIVE FROM THIRD PARTIES?
 

Sometimes, we receive information about you from third parties. In particular: we may receive information about you from travel agents, tour operators and destination management companies, corporate companies whom you have direct contact. The information we collect from such third parties include your contact information and information related to your travel profile.
 

When you interact with us on social media platforms such as Facebook, Instagram and YouTube (depending on your privacy preferences on those platforms);
 

Through cookies and related tracking technologies, such as Google (please see our “Use of cookies and related tracking technologies” section below).

 

 

We may use the personal data you supply to us via our site for the following purposes:

To fulfil a contract, or take steps linked to a contract: this is relevant where you make bookings or place an order with us. This includes, for example:

• Processing and facilitating bookings, including verifying your identity, and communicating with you;

• Providing customer services;

• As required by Vua Ớt to conduct our business and pursue our legitimate interests, in particular:

• Responding to requests which you have submitted via our site and to deal with on-going matters relating to such requests;

• Presenting content from our site in the way that we consider most effective;

• Providing you with highly-individualized service at our hotels and presenting you with information relating to Vua Ớt.

HOW TO GET IN TOUCH WITH US
 

We hope that we can satisfy queries you may have about the way we process your data. If you have any concerns about how we process your data, or would like to opt out of direct marketing, you can get in touch at info@khunghiduongvuaot.com, or by writing to Vua Ot, No 23-25, Nguyen Chi Thanh street, 4 group, Phansipang ward, Sapa Town, Lào cai province. Tel: O2143.855788